Frequently Asked Questions

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Payments are accepted through PayPal and Credit/Debit card. Creating a PayPal account is NOT necessary! 

BILLING and SHIPPING address MUST be the same! 

1. After adding items to your cart click “Check Out”. There you will enter your name, email and shipping address on the Customer Information page and then click “Continue”.
2. Please verify your shipping address is correct and choose your shipping option. Under Payment click “PayPal Checkout”. Creating a PayPal account is NOT necessary!
3. A secure PayPal checkout window will open. At the bottom click “Pay with Debit or Credit Card”. There is no need to create a PayPal account or login to an active PayPal account.
4. Confirm your billing address and enter your credit or debit card information. Then click “Continue as Guest”. Your payment will then be processed.

Please be advised: All orders over $750.00 USD require an adult signature at delivery. This policy is protecting our customers and us against fraud. Please do not hesitate to contact us with any questions or concerns.  

You can either return your order for a refund within 30 days after you receive your item. Returned items must be in the condition you received them and in the original box and/or packaging. For example, partially used or an opened tube of cream is not eligible for a refund. Buyer is responsible for return shipping costs.

STANDARD Shipping is 'FREE' for (domestic) USA customers via USPS First Class Mail which offers a 2-5 day delivery. 

EXPEDITED Shipping is available for an additional $6.99 and is shipped via USPS Priority Mail which offers a 1-3 day delivery.              

INTERNATIONAL: We do not ship international orders.

Taxes apply only to purchasers residing in the state of Idaho, including state and local sales taxes. 

Your email and other personal information will never be given to anyone else. It is kept in our database only for future reference when you make another order. You will only be contacted for verification of your order if necessary or if there is a problem with the order.  

SuperNumb® will work as advertised when applied according to the instructions provided. If you have any questions, please don't hesitate to contact us. 

Authorized Distributors: youroasisplus, oasisplus, numbcreams.